Lambton County Library prepares to offer limited in-library services by scheduled appointment

Wyoming, ON - Lambton County Library is continuing to gradually re-open its services to the public beginning the week of September 8 with two additional curbside pickup locations, and limited access to public computers, wireless internet access and space for academic study at 14 library locations.

Brigden Library and Grand Bend Library will join the 13 other library locations already offering contactless curbside pickup. These same libraries, excluding Mallroad Library, will also offer 45-minute appointments to use public computers, or to come into the library to use wireless internet, or space for academic study and research. Mallroad Library will continue to offer curbside pickup service only.

A valid library card is required for access to the library and its services, to permit ease of contact tracing if required by public health officials in the event of an exposure to COVID-19. To book an appointment, cardholders can visit lclibrary.ca/appointments or call the central booking line at 519-337-3291 ext. 5900 or toll free at 1-866-324-6912 ext. 5900.

All appointments will start on the hour and be limited to 45 minutes, providing adequate time to clean the space and equipment before the next appointment begins. Cardholders will be limited to one appointment per day and building capacity is significantly reduced at each location. Further, appointments will be limited to one person unless supervision is required, such as a parent accompanying child. Upon booking an appointment, all visitors are asked to self-monitor for symptoms of COVID-19 before entering a library, and must visit at another time if feeling unwell.

Enhanced cleaning and disinfecting of equipment and high-touch surfaces is in place to maintain a sanitary environment. All visitors are requested to wear a face mask (or covering) as physical distancing can be a challenge in certain areas. Further, visitors must comply with mandatory masking by-laws in municipalities where one exists, such as the City of Sarnia, Town of Petrolia, Municipality of Lambton Shores and the Village of Point Edward, and must wear a face mask (or covering) unless exempted as outlined in these by-laws.

Library locations offering these services are:

While the accrual of library fines on overdue materials has been waived since the COVID-19 closure in March, starting on September 8, library fines will once again be applied to overdue materials. To complement Lambton County Library's contactless curbside service, it will begin offering a contactless payment option through its website, lclibrary.ca, on September 1, 2020. Cardholders will be able to pay any fines and fees using a credit card from the comfort of their own home through a secure e-commerce tool.

Online payments will be accessible 24/7 as long as cardholders have their library card number and PIN code. If a cardholder does not have a PIN code they can:

• Call 519-845-3324 ext. 5266 or 1-866-324-6912 ext. 5266 from Monday - Friday, 8:30 a.m. - 4:30 p.m.
• Email Library Tech Help

Contactless curbside service, along with appointments for limited public access will be offered at the Sarnia Library later this fall once the building owner, the City of Sarnia, completes a replacement of the HVAC system.

To become a Lambton County Library cardholder, please call 519-845-3324 ext. 5266 or 1-866-324-6912 ext. 5266 or one of the libraries above, or email Library Tech Help.

For more information on locations, services and hours of operation visit lclibrary.ca.

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Please contact:

Darlene Coke
Manager, Library Services
County of Lambton
519-845-3324 ext. 5238
Email Darlene Coke